Use of this website signifies your agreement to these Terms and Conditions
In these terms and conditions the following definitions are used. “ We”, “Us”, “the Company” means Property Perspective Limited or its online trading name TradeMeters.co.uk “ Contract” means any contract between the company and the customer for the sale, purchase or hire of goods. ” You”, “Purchaser”, “Customer” means the person(s) or company whose order for the goods is accepted by the company. “ Goods”, “Products” means any goods or services which the company is to supply to the customer.
2. Overview and Interpretation
The following terms and conditions cover all sales by Property Perspective Limited (authorized reseller of Protimeter products) and its online trading name TradeMeters.co.uk a company operating in the United Kingdom. The head office of Property Perspective (Company Registration No. 05523036, VAT Registration No. 868716962) is The Coach House, Netherwood Farm, Netherwood Lane, Warwick B93 0BB.
All contracts between us, the company, and you, the purchaser, are subject to the laws of England. Any order placed with the company, via the web site, or by email, telephone, post, or fax or in person, together with these terms and conditions, represents the only agreement between us and constitutes a legally binding contract. If you are buying as a consumer these terms and conditions do not affect your statutory rights. You will receive confirmation or receipt of your order by email and goods will be dispatched when full payment has been received.
All prices quoted on our web site are displayed in pounds sterling (£), exclusive of VAT and relevant delivery charges unless stated. We reserve the right to amend prices at any time in accordance with market conditions and purchasers should note that prices are only valid at point of purchase, unless you have been supplied with a formal quote, which remains valid for 30 days. Purchasers should visit the web site or contact us directly for up to date pricing information.
Once Property Perspective Limited has received your purchase request through our website, we will begin to process you order. Please be aware that full payment will be taken from your card when we have accepted your order and it is ready to be shipped.
Goods will only be dispatched once payment has been received in full. This will include the full selling price for the goods, plus any additional charges as stated at the point of purchase. Any exceptions to this will be at the discretion of the company. Cheques are accepted on a pro-forma basis and goods will be despatched once funds have been cleared. Cheques should be made payable to property perspective limited.
Orders for goods which are shown on the web site with ‘next day’ delivery and that are received before 4.00pm Monday to Friday will be dispatched the same day, subject to the goods being in stock. The company may use any method of delivery available to it. The company will endeavour to meet delivery targets, but can accept no liability of any kind for late delivery or non-delivery. Royal Mail First Class Post may be used for some deliveries of smaller or lower value items, and although over 90% of first class deliveries arrive next day, where Royal Mail is used we can not guarantee next day receipt. All delivery prices and lead times quoted on the web site are for mainland UK only and when delivered between 9.00am and 5.30pm Monday to Friday. Extra charges will apply for premium deliveries. Orders which include several products with varying lead times will be dispatched when all parts of the order are in stock unless otherwise arranged. Delivery rates are stated per item (ex VAT) for mainland UK during business hours. Delivery charges and free delivery offers apply to mainland UK only. Excluded areas include the Highlands and Islands of Scotland, Northern Ireland, Isles of Scilly, Isle of Man and the Channel Islands. For deliveries to these destinations, and to other European destinations including the Republic of Ireland, please contact us for a quotation. For orders below £99 (ex VAT) delivery is charged at £5.95 (ex VAT).
The company will endeavour to state as accurately as possible the availability of goods on its web site and to meet the estimated delivery times wherever possible. However, circumstances beyond the company’s control may occasionally prevent delivery targets from being fulfilled. On such occasions we will meet all orders as quickly as is reasonably possible to do so. When a product has a long-term manufacturer’s delay, or is removed from sale, the customer will be offered a full refund or the choice of another product.
8. Force majeure
The company shall not be liable in any way for failure to perform any of its obligations if the failure was due to any circumstances beyond the company’s control (which includes, but is not restricted to, government actions, acts of God, war, fire, flood, explosion, import or export restrictions, embargoes, resource shortages, industrial action and other labour disputes).
9. Returns policy
Except in respect of goods purchased by an individual consumer, or goods that are faulty or damaged, incorrect in quantity or description or non-delivered, all returns are entirely at the discretion of the company and subject to a 30% restocking charge. For the policy on returning faulty or other unacceptable goods please consult Section
For any other returns the purchaser must obtain a returns authorisation number. If cancellation is accepted goods must be returned within seven days of delivery, unused and in their original packaging and must be complete, undamaged and in such a condition that enables immediate resale. Company policy is to provide a replacement product within a reasonable timescale or a credit note for the value of the returned goods. Should the goods arrive in a condition that prevents their immediate resale, they will be liable to a restocking charge of 25%. Additionally all returns outside this fourteen-day period will be subject to the standard 25% restocking charge. No credit shall be allowed for goods until they have been received complete. Purchasers are responsible for returning the goods to us, at their own expense and liability and for providing acceptable proof of delivery.
Inspection, damage and non-delivery The purchaser must inspect the goods as soon as is reasonably practicable after delivery and we shall not be liable for any defect in the goods unless the purchaser notifies us in writing within seven days of delivery. In addition, no liability for any claim for damage or non-functionality, missing items or accessories, or the order differing in quantity or description from the delivery note, shall be accepted unless the purchaser notifies the company, in writing, within seven days of delivery. The onus is on the purchaser to prove any non-functionality, loss or shortage. In this instance, company liability is limited to replacement of goods within a reasonable time or a refund of monies in respect of goods at our own discretion. Any goods returned as faulty that are found to have no fault will be subject to a 30% restocking charge. Purchasers are responsible for returning the goods to us, at their own expense and liability and for providing acceptable proof of delivery. Defects arising from improper use, unauthorised repairs, incorrect storage or handling will not be accepted as grounds for refund or return.
All Protimeter products are covered by the manufacturers Warranty as stated with each item. Full details are included with the purchased goods, or available upon request. The purchaser is responsible for all carriage and other additional charges incurred when returning the goods to the company under any warranty arrangement.
13. Liability and consequential loss
The company shall not be held liable in respect of any loss or damage whether suffered by the purchaser or any customer of the purchaser and whether direct, indirect, consequential, or however else arising. In addition the company cannot be held liable for any loss or damage from defects arising after the goods have been accepted and checked by the purchaser, nor can the company be held liable for incidences of misuse, incorrect storage or improper handling. Any dates specified for the availability of the goods are approximate only and the company shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivery of the goods.
14. Interest on Overdue Invoices & Returned Payments
Interest on overdue invoices & returned payments shall accrue from the date when payment becomes due from day to day until the date of payment at 2.5% over LloydsTSB Bank base rate per calendar month both before and after any judgement. All invoices shall be paid in full, free from any deduction for any set-off, counterclaim or otherwise howsoever. Any returned payments will be subject to an administrative charge of £5.00 per return.
15. Online purchasing
Online purchases are only available to persons in the UK. Overseas orders may be arranged at the discretion of the company. For overseas enquiries, please contact the company directly. All images, descriptions and technical specifications are given in good faith and the company will take all reasonable steps to ensure their accuracy, but the company does not guarantee this and can accept no liability for any loss arising from errors in description. All descriptions given are for guidance and do not form part of a contract. Products may vary from images shown. The responsibility for ensuring that any product is sufficient and suitable for a particular purpose is the responsibility of the purchaser. Any advice or recommendation given by an employee of the company is acted on entirely at the purchaser’s risk and no liability for such advice will be accepted by the company or its employees. For purchasers buying products as a ‘consumer’ (see The Consumer Protection (Distance Selling) Regulations 2000), goods may be returned within seven working days for a full refund. To cancel an order and receive a refund the purchaser must first inform the Returns Department and be issued with a returns authorisation number together with instructions for return. The purchaser is liable for the return postage costs and goods must be returned in their original packaging and in a condition that enables immediate resale. The company reserves the right to decline to trade with any company or person.
16. Privacy statement
All customer details held on our database are for the use of the company only. We do not sell or share our customer information with any other business. Secure Payment: We understand the importance of our customers peace of mind when placing orders online. therefore anytime that you are required to enter payment information you will be directed to our secure server using the latest 128 bit encryption technology powered by the Velocity Payment Gateway to keep your information safe.
17. Responding to enquiries
Property Perspective Limited will endeavour to respond to any enquiries regarding your order within 2 business days and where possible on the same working day.